Shader Model 5

 'Your graphics device does not support Shader Model 5. Please upgrade your graphics device to play the game.'

If you see the above error on the launch of the game it often implies that your current GPU is not supported and is below minimum specification.

If you do not believe this to be the case then please follow the below steps:

Fix #1

Get the latest GPU drivers from your GPU manufacturer and complete a system reboot once installed.

Fix #2

  1. Press the Windows key
  2. Type in Settings and press ENTER
  3. Select System
  4. In the search box located at the top left corner type in: App and features and press ENTER
  5. Locate and select Sea of Thieves on the Apps list (Use the search function if needed)
  6. Select Advanced Options
  7. Select Reset


If you need further support please create a Sea of Thieves customer support ticket. 

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Raise a support request with one of our team.

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