Error Messages in Store and Insider Hub

By RareCSM
Last Updated:

0x803F8001 or DCOM 317 - Troubleshoot

If you are receiving error 0x803F8001 or DCOM 317 crash on launch you can try the following:

  1. Open the Windows 10 Store, then in the top right corner click on the profile picture.
  2. If you have multiple accounts signed in, sign out all of them but leave the email account linked to the game’s purchase signed in.
  3. Next, in the Windows 10 Store download any free app at all.
  4. Then try playing Sea of Thieves again through the Windows 10 Store “Library” page.


Other error codes

Our Test team are aware of these particular error codes and are working on a solution. Hopefully this will be quickly resolved in a future update! Please do not create a ticket about them.






Error message "There is a problem. Try registering again later. We were unable to process your registration".



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