Windows 10 Audio & Chat

By Blaze
Last Updated:

If you're experiencing issues chatting with other players in Sea of Thieves, for example, they can't hear you, there are a few things you can try.

Windows 10 Privacy Settings - Let Apps Use Your Microphone

You must ensure that Sea of Thieves has permission to use your microphone within your Windows 10 Privacy Settings. Simply follow the steps below to check your settings:

  • If Sea of Thieves is open, close the game entirely
  • Click the Start Button
  • Type "Privacy" without quotes
  • Select "Privacy Settings" - this should be at the top of the resulting list
  • On the left of the new screen, select "Microphone"
  • Under "Let apps use my microphone", ensure the toggle is set to On.
  • Scroll down the list of apps below that toggle to find "Sea of Thieves Technical Alpha" and make sure that is also toggled to On.
  • Launch Sea of Thieves again and try chatting with your crew.

Also, please disconnect and reconnect your headset/microphone as this will refresh your device settings and prompt new driver installations which may be required.

===================================== 

Xbox Party chat

Party Chat – We know from our forums that some crews are entering the game and setting up a party chat for their crew. Players who don’t accept the invite or join the crew late are not automatically added, so they may believe that their chat isn’t working and their crew is silent.
 

  • Unplug and reconnect your headset
  • Ensure your microphone is not muted
  • Ensure that neither you or the person you want to communicate with are using Party Chat

 ===================================== 

Issue: I’ve joined a crew, and I can hear them talk but, they cannot hear me

Game Chat & Microphones – This could be caused by a variety of issues. Here’s what to try to resolve this issue: 

  • Unplug and reconnect your headset
  • Ensure your microphone is not muted
  • Check whether your privacy settings allow voice communication. This can be viewed and changed here: Privacy Settings

=====================================

Voice chat in game

Below are details for the various voice chat statuses when looking directly at another player. All of the below work both for your own crew and enemy crews:

For the sake of clarity, we will refer to the players in the below scenario as You (Your character) and Fred (Crew mate / enemy).
 

Not talking

Not_Talking.jpg

The player will see no symbol above Fred’s gamer tag due to the following circumstances:

  • Fred has no microphone connected.
  • Fred has a microphone connected but is not talking.
  • Fred has their microphone muted.
     

Player talking

Talking.jpg

The player will see a speech bubble symbol above Fred’s gamer tag due to the following circumstances:

  • Fred is talking and you should be able to hear him.
  • You may encounter our voice chat bug which means you would see this but not hear Fred, this can be fixed by unplugging and re-plugging in Your headset.
  • If You see this and still hear no talking then you may have your audio setup incorrectly through the OS.
     

Player Muted

Muted.jpg

The player will see a symbol with a line through it above Fred’s gamer tag due to the following circumstances:

  • You are in an Xbox party and the symbol will appear when Fred is talking, when he is not you will see no symbol.
  • You have muted Fred and the symbol will be permanently above his gamer tag.
  • You have blocked Fred and the symbol will be permanently above his gamer tag.
  • You have setup your OS security settings to block all talkers.

If your problem is not resolved and you perhaps need further support please create a ticket for the Sea of Thieves customer support team.

Information we would ideally like to get would include: 

  • What type of headset and adapter are you using?
  • Do you regularly use party chat in other games?
  • Can you hear enemy crew members, or is it just your own crew that you cannot hear?
  • Is the issue reproducible? If so, could you detail the steps required

 

Did you find this article helpful

Featured Articles

Still Need Help?

Raise a support request with one of our team.

Featured Articles