Troubleshoot: Stuck on Opening Journal

If you are receiving the stuck on the 'Opening Journal' message. Below are some steps that can resolve this issue: 

  1. Press Windows + I
  2. Select Time and Language
  3. Select Region and Language
  4. Change both your default language and region to US + English (US)
  5. Reboot your PC

 Following the above should resolve your issue. If this is not the case please log a support ticket.


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