*Sea of Thieves is not Launching

Our team are aware of some users reporting that on PC the game will become stuck or crash on a black screen shortly after launching. 

The most common fix for this issue is making sure your Windows Operating system is up to date.

How to check for updates: 

1. Press the Windows Key
2. Type in Check for Updates
3. Select Check for Updates

Other solutions:

Fix #1

Login to Windows 10 with a local Admin Account. This fixes majority of cases reported.

Fix #2

App reset

1.

Uninstall the game

2.

Press the Windows Key
Type in wsreset
Right click and select run as administrator
Once complete perform a system reboot
Press the Windows Key

3.

Reinstall the game (Please install the game to your C drive)

 4.

Type in Apps and Features
Find Sea of Thieves on the list
Select Advanced Options
Select Reset

Fix #3

1. Press the Windows Key
2. Type in Region & Language and press Enter
3. Change your Language and Region to English (United States) 
4. Ensure the language option English (United States) is at the top of the list, you can do this by selecting the arrows as shown in the below image. 
5. Reboot your PC
6. Attempt to play Sea of Thieves once more

Should this fix your issue please feel free to revert your language and region back to what they were.

Note: If your language and region is set to English (United States) already please change it to English (United Kingdom) instead. 

Fix #4

1. Open the Windows 10 Store, then in the top right corner click on the profile picture.
2. If you have multiple accounts signed in, sign out all of them but leave the email account linked to the game’s purchase signed in.
3. Next, in the Windows 10 Store download any free app at all.
4. Then try playing Sea of Thieves again through the Windows 10 Store “Library” page.

Fix #5

Go to the below link and save / run the tool. Follow the on screen instructions to troubleshoot / fix your issue.

http://go.microsoft.com/fwlink/p/?LinkId=271185

Fix #6

1. Press Windows + R
2. Type Powershell and hit enter
3. Copy and paste the following into the powershell window and press enter

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} 

Fix #7

1. Right click the clock on your start menu
2. Select Adjust date/time.
3. Untick then retick Set time zone automatically.
4. Reboot your PC

Additional notes:

1. Check no VPN is present as this could be causing a conflict with the game
2. Check your antivirus is not causing a conflict with the game. Most notable Trend Micro Internet Security has been known to cause conflicts. 
3. Check MSI afterburner is not causing conflicts with the game. 
4. Check a 'Readyboost' USB stick is not in use. 
5. Check your GPU drivers are up to date.