Sea of Thieves not Launching

Our team are aware of some users reporting that on PC the game will momentarily open and display a grey screen.

A Windows Update has just gone Live to fix this issue and should appear in your Windows Updates very soon if not already. 

How to get the update: 

1. Press the windows Key
2. Type in Check for Updates
3. Select Check for Updates

The update you need to fix your grey screen crash on launch is KB4088776 shown below. If this update is present download, install and finally reboot your system for the update to take affect. 

If the update above is not present it is most likely due to the update only just going live. It should appear on your PC very soon! So try again soon.

Other solutions:

Fix #1

Login to Windows 10 with a local Admin Account. This fixes majority of cases reported.

Fix #2

1. Open the Windows 10 Store, then in the top right corner click on the profile picture.
2. If you have multiple accounts signed in, sign out all of them but leave the email account linked to the game’s purchase signed in.
3. Next, in the Windows 10 Store download any free app at all.
4. Then try playing Sea of Thieves again through the Windows 10 Store “Library” page.

Fix #3

Go to the below link and save / run the tool. Follow the on screen instructions to troubleshoot / fix your issue.

http://go.microsoft.com/fwlink/p/?LinkId=271185

Fix#4

1. Press Windows + R
2. Type Powershell and hit enter
3. Copy and paste the following into the powershell window and press enter

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Fix#5

1. Right click the clock on your start menu
2. Select Adjust date/time.
3. Untick then retick Set time zone automatically.
4. Reboot your PC

If your problem persists please create a support ticket for further assistance.