We're aware that when purchasing the Plunder Pass through the Emporium in-game, Ancient Coin rewards unlocked prior to the purchase may not unlock from the Plunder Pass rewards track for some players. If you did not receive your rewards, please contact support who can investigate further.
Plunder Pass: Rewards not being received
Featured Articles
- Plunder Pass: Rewards not being received
- Legends of Giving / Holiday Hauls event troubleshooting
- (RESOLVED) Reapers Bones – The ‘Ashen Followers of the Flame’ and ‘Ashen Search for Ancient Secrets’ Voyages cannot be completed when started on the Quest Table
- (RESOLVED) Trading Company Emissaries – Banished treasures provide higher than intended Emissary grade progression
- Localisation – Season 18, Act 1 deed descriptions are not localised in non-English languages
- Pirate Profiles – ‘Player’ tab may fail to load after leaving a game session
- Captaincy – Inability to restore your Captained ship more than once per session
- Certain Achievements or Trophies may become unlocked when playing across multiple pirate profiles
- Performance - Radial Menu Lag
- Stability – Steam Deck & Steam Client Instability
- Accessibility – Enabling ‘Game Transcription Override’ on the Xbox One console can lead to the game freezing and a potential crash
- Performance – Game freezing when using Nvidia ShadowPlay
- Accessibility – Text to Speech / Speech to Text is not functioning between PlayStation®5 players and those on other platforms
- Accessibility – Some areas of the game are not being narrated correctly when using the PlayStation®5 screen reader
- Ship’s Log – Players receiving the "Something Went Wrong, The Ship's Log can't be shown right now. Try again shortly" error when attempting to view the log
- (UPDATED) Stability – Reduced Game Performance
- Trading Company Tutorials: Persistent "wrong way" message
- Seasons - Daily Deeds are no longer active
- Lavenderbeard - Players receiving this error in the Turkish region
- Steam - Xbox Live sign in box displaying incorrectly preventing Sign-in
- (UPDATED) Combat – Ranged & Melee Weapon Hit Detection
