Twitch Drops - Already linked to an xbox live account support

Firstly it is important to check that the Gamertag you linked to your Twitch account is the correct one. In order to resolve this please complete the below flow: 

  1. Sign in on on the account that you used to link to your Twitch account
  2. Head to and sever link
  3. Log out of the Sea of Thieves website 
  4. Select disconnect on the Sea of Thieves connection found on this page
  5. Clear your internet cache
  6. Sign in on on desired account
  7. Head to to complete sign up flow

If you don’t receive your item within 72 hours, please click the 'Raise a support request' button below for further assistance. 

Still Need Help?

Raise a support request with one of our team.

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