FAQ

FAQ

FAQ
Pirate Emporium - Stock Changes
Updated : 19/03/2026
Progress Pride Flag - Areas of availability
Updated : 19/06/2025
Platform Store - Battle.Net / Steam - Purchases are redeemed on the first Microsoft account you sign in with
Updated : 19/05/2025
Enforcement - Historical bans following the introduction of the Points Based enforcement system
Updated : 09/04/2026
Support - Enforcement Policy Updates
Updated : 09/04/2026
Making purchases in the Pirate Emporium via the Sea of Thieves website
Updated : 05/11/2024
In-game reporting and requests for Further Information
Updated : 06/05/2026
PlayStation®5 - Ashbeard Error - Troubleshooting
Updated : 23/05/2025
PlayStation®5 - Lavenderbeard errors
Updated : 10/05/2024
Voice Chat - Players unable to communicate via in-game voice chat to their crew
Updated : 02/05/2024
How to report a player through the PlayStation™Network
Updated : 10/04/2026
Platform Exclusive Items
Updated : 21/01/2026
PlayStation®5: Microsoft Account Linking
Updated : 24/04/2024
I linked the wrong Microsoft account to my PlayStation™Network account
Updated : 24/04/2024
How to check the region of your PlayStation™Network account
Updated : 31/03/2026
Steam - "Launch Error: Easy Anti-Cheat is not installed"
Updated : 31/10/2025
Unable to enter the support portal or raise a support request?
Updated : 05/05/2023
Unable to view player ship names
Updated : 24/04/2023
Redeeming Purchases through the correct platforms Store
Updated : 16/11/2021
Sea of Thieves Pirate Code and Community Code of Conduct
Updated : 01/09/2025
Accessing the Sea of Thieves Website / Forums - Xbox Live account is required
Updated : 02/02/2023
Playstation®5: Carmebeard troubleshooting
Updated : 03/03/2026
XBOX Players - Unable to capture player voice chat when recording
Updated : 03/03/2026
How to use a Universal Code
Updated : 28/01/2026
Scarlet Stack Sails - Pringles Promotion FAQ
Updated : 08/01/2026
PlayStation®5 - Plutobeard and Saturnbeard errors
Updated : 17/12/2025
Immerse Audio/Enhanced Headphone Mode - User Guide
Updated : 28/11/2025
Increased Field of View: User Guide
Updated : 18/09/2025
Cross-Region Matchmaking
Updated : 05/09/2025
Important notice regarding "Voyage of Luck" offered via Twitch and Update rewards.
Updated : 21/05/2026
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