*Twitch Drops - Already linked to an xbox live account support

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By Blaze
Last Updated:

Firstly it is important to check that the gamertag you linked to your Twitch account is the correct one. In order to resolve this please complete the below flow: 

  1. Sign in on www.seaofthieves.com on the account that you used to link to your Twitch account
  2. Head to www.seaofthieves.com/profile and sever link
  3. Log out of the Sea of Thieves website 
  4. Select disconnect on the Sea of Thieves connection found on this page https://www.twitch.tv/settings/connections
  5. Clear your internet cache
  6. Sign in on www.seaofthieves.com on desired account
  7. Head to https://www.seaofthieves.com/twitch-drops to complete sign up flow

If you don’t receive your item within 72 hours, please click the 'Raise a support request' button below for further assistance. 

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