Ahoy!
Over the last few months we’ve been quietly working on a range of technologies to detect cheating, block abusive behaviours and enforce bans against a minority of players that are breaking our Terms of Service and creating a negative experience for those they encounter.
Some of these features have already been implemented and, over the coming weeks and months, we will be enabling more of these features. Banned players will find our enforcement action more stringent, and these bans may also be extended to other users in the same household. If you find yourself banned and would like to confirm the reason for this action, then you may contact our Customer Support team.
This is a reminder that account and device security is the sole responsibility of the account holder, and that individuals are responsible for the actions of friends and family on their accounts and devices at all times. Please refer to our Code of Conduct and Terms of Service for additional information.
The Sea of Thieves Team
Updates to security features
Featured Articles
- Pirate Emporium - Stock Changes
- Progress Pride Flag - Areas of availability
- Platform Store - Battle.Net / Steam - Purchases are redeemed on the first Microsoft account you sign in with
- Enforcement - Historical bans following the introduction of the Points Based enforcement system
- Support - Enforcement Policy Updates
- Making purchases in the Pirate Emporium via the Sea of Thieves website
- In-game reporting and requests for Further Information
- PlayStation®5 - Ashbeard Error - Troubleshooting
- PlayStation®5 - Lavenderbeard errors
- Voice Chat - Players unable to communicate via in-game voice chat to their crew
- How to report a player through the PlayStation™Network
- Platform Exclusive Items
- PlayStation®5: Microsoft Account Linking
- I linked the wrong Microsoft account to my PlayStation™Network account
- How to check the region of your PlayStation™Network account
- Steam - "Launch Error: Easy Anti-Cheat is not installed"
- Unable to enter the support portal or raise a support request?
- Unable to view player ship names
- Redeeming Purchases through the correct platforms Store
- Sea of Thieves Pirate Code and Community Code of Conduct
- Accessing the Sea of Thieves Website / Forums - Xbox Live account is required
- Playstation®5: Carmebeard troubleshooting
- XBOX Players - Unable to capture player voice chat when recording
- How to use a Universal Code
- Scarlet Stack Sails - Pringles Promotion FAQ
- PlayStation®5 - Plutobeard and Saturnbeard errors
- Immerse Audio/Enhanced Headphone Mode - User Guide
- Increased Field of View: User Guide
- Cross-Region Matchmaking
- Important notice regarding "Voyage of Luck" offered via Twitch and Update rewards.
