After proceeding through the Pringles website to receive the Scarlet Stack Sails, some players are reporting that they are receiving either an invalid 5*5 promotional code or no code at all to claim through the Microsoft Store.
As an example, any promotional code that starts with the text XBOX and looks similar to XBOX-1234-5678-9123-ABCDE is not a valid code and cannot be claimed through the Microsoft Store.
Please be aware that as this promotion is being run by our partners at Pringles, we are unable to assist with the generation of 5*5 promotional codes for your account or any issues received with their website.
In an attempt to resolve your issue, please try the following:
- Refreshing the website as this has resolved the issue for some players.
- If you are still unable to retrieve a valid code, please reach out to their support team via www.pringles.com and select Contact Us from the options in the top right hand corner of the site. (If you have any issues accessing their website, please try using a mobile phone browser).
