FAQ

All Articles

All Articles
PlayStation®5 - Store is currently unavailable
Updated : 24/04/2024
How to report a player through the PlayStation Network
Updated : 24/04/2024
PlayStation – Sending / Receiving game invites
Updated : 24/04/2024
Crossplay and player matchmaking preferences
Updated : 24/04/2024
Platform Exclusive Items
Updated : 24/04/2024
Syncing PlayStation Trophies with other platforms
Updated : 24/04/2024
Creating an Xbox account and checking account progress
Updated : 24/04/2024
PlayStation Closed Beta: Player names, invites, cross-platform play, DualSense™ Wireless Controller Support and voice chat notifications
Updated : 12/04/2024
PlayStation: Microsoft Account Linking
Updated : 12/04/2024
PlayStation Closed Beta progression and restricted features
Updated : 12/04/2024
PlayStation closed beta rewards
Updated : 12/04/2024
Troubleshooting crashes or performance issues on PlayStation®5
Updated : 11/04/2024
I linked the wrong Microsoft account to my PlayStation account
Updated : 11/04/2024
How (and when) can I access the Closed Beta on PlayStation®5?
Updated : 10/04/2024
How to check the region of your PSN account
Updated : 03/04/2024
Steam - "Launch Error: Easy Anti-Cheat is not installed"
Updated : 14/03/2024
Twitch Drops - Item drop claim timer is not progressing
Updated : 04/03/2024
PC - How to change the version of Direct3D following the February update
Updated : 19/02/2024
Players are unable to launch Sea of Thieves on an External HDD (Xbox Series S/X)
Updated : 12/03/2024
Players are unable to update the Microsoft Store version of Sea of Thieves (PC)
Updated : 19/02/2024
I have previously completed The Legend of Monkey Island Tall Tales, but did not get the cosmetics.
Updated : 30/11/2023
The Pirate Perks program
Updated : 24/10/2023
‘The Quest for Guybrush’ – Checkpoints Explained
Updated : 31/08/2023
Unable to enter the support portal or raise a support request?
Updated : 05/05/2023
Unable to view player ship names
Updated : 24/04/2023
Captain's Logbooks content appears blurry / washed out
Updated : 12/04/2023
Battle for the Sea of Thieves - Matchmaking taking too long?
Updated : 01/12/2022
Naming your ship
Updated : 19/01/2023
Spitting Contest Emote Removal 
Updated : 04/08/2022
Updates to security features
Updated : 22/06/2023

Featured Articles

Featured Articles
PlayStation®5 - Store is currently unavailable
Updated : 24/04/2024
How to report a player through the PlayStation Network
Updated : 24/04/2024
PlayStation – Sending / Receiving game invites
Updated : 24/04/2024
Crossplay and player matchmaking preferences
Updated : 24/04/2024
Platform Exclusive Items
Updated : 24/04/2024
Syncing PlayStation Trophies with other platforms
Updated : 24/04/2024
Creating an Xbox account and checking account progress
Updated : 24/04/2024
Voice Chat not functioning correctly in some regions
Updated : 18/04/2024
Comodo Antivirus - "Easy Anti-Cheat is not installed" message and allow listing
Updated : 15/04/2024
PlayStation Closed Beta: Player names, invites, cross-platform play, DualSense™ Wireless Controller Support and voice chat notifications
Updated : 12/04/2024
PlayStation: Microsoft Account Linking
Updated : 12/04/2024
PlayStation Closed Beta progression and restricted features
Updated : 12/04/2024
PlayStation closed beta rewards
Updated : 12/04/2024
Troubleshooting crashes or performance issues on PlayStation®5
Updated : 11/04/2024
I linked the wrong Microsoft account to my PlayStation account
Updated : 11/04/2024
How (and when) can I access the Closed Beta on PlayStation®5?
Updated : 10/04/2024
List of regions and their associated countries on PlayStation®5
Updated : 03/04/2024
Localisation – Some areas of text in the Quest Table and Emporium will display incorrectly in non-English languages
Updated : 14/03/2024
Steam - "Launch Error: Easy Anti-Cheat is not installed"
Updated : 14/03/2024
Sophos Anti-Virus - Allow listing Sea of Thieves and crashes when running
Updated : 14/03/2024
(RESOLVED) Athena's Fortune XP displaying incorrect level, preventing purchases of promotions
Updated : 14/03/2024
(RESOLVED) Some players are experiencing crashes to dashboard when launching the game on Xbox consoles
Updated : 14/03/2024
Issues using Keyboard & Mouse on Xbox consoles
Updated : 14/03/2024
PC - How to change the version of Direct3D following the February update
Updated : 19/02/2024
(RESOLVED) Lost Shipment Voyages – Xbox Series S/X consoles displaying black squares on map
Updated : 14/03/2024
Players are unable to launch Sea of Thieves on an External HDD (Xbox Series S/X)
Updated : 12/03/2024
Players are unable to update the Microsoft Store version of Sea of Thieves (PC)
Updated : 19/02/2024
(RESOLVED) Game Invites - Players in extended sessions may find they are unable to invite others into their crew
Updated : 14/03/2024
Emporium – Ship Renaming Deed cannot initially be used after purchase
Updated : 19/02/2024
(RESOLVED) Commendations – Servants of the Flame and Guardians of Fortune commendations not increasing after completing the correct actions in-game
Updated : 14/03/2024