FAQ

All Articles

All Articles
PlayStation®5 - Store is currently unavailable
Updated : 24/04/2024
How to report a player through the PlayStation™Network
Updated : 24/04/2024
PlayStation®5 – Sending / Receiving game invites
Updated : 24/04/2024
Crossplay and player matchmaking preferences
Updated : 24/04/2024
Platform Exclusive Items
Updated : 24/04/2024
Syncing PlayStation®5 Trophies with other platforms
Updated : 24/04/2024
Creating an Xbox account and checking account progress
Updated : 24/04/2024
PlayStation®5: Microsoft Account Linking
Updated : 24/04/2024
PlayStation®5 closed beta rewards
Updated : 24/04/2024
Troubleshooting crashes or performance issues on PlayStation®5
Updated : 11/04/2024
I linked the wrong Microsoft account to my PlayStation™Network account
Updated : 24/04/2024
How to check the region of your PlayStation™Network account
Updated : 24/04/2024
Steam - "Launch Error: Easy Anti-Cheat is not installed"
Updated : 14/03/2024
Twitch Drops - Item drop claim timer is not progressing
Updated : 04/03/2024
PC - How to change the version of Direct3D following the February update
Updated : 19/02/2024
Players are unable to launch Sea of Thieves on an External HDD (Xbox Series S/X)
Updated : 12/03/2024
Players are unable to update the Microsoft Store version of Sea of Thieves (PC)
Updated : 19/02/2024
I have previously completed The Legend of Monkey Island Tall Tales, but did not get the cosmetics.
Updated : 30/11/2023
The Pirate Perks program
Updated : 24/10/2023
‘The Quest for Guybrush’ – Checkpoints Explained
Updated : 31/08/2023
Unable to enter the support portal or raise a support request?
Updated : 05/05/2023
Unable to view player ship names
Updated : 24/04/2023
Captain's Logbooks content appears blurry / washed out
Updated : 12/04/2023
Battle for the Sea of Thieves - Matchmaking taking too long?
Updated : 01/12/2022
Naming your ship
Updated : 19/01/2023
Spitting Contest Emote Removal 
Updated : 04/08/2022
Updates to security features
Updated : 22/06/2023
Purchasing remaining Sea Dogs Company Rewards and Cosmetics
Updated : 10/03/2022
Social Swag - How to claim your items
Updated : 24/04/2023
Gilded Voyages - Unable to purchase a Gilded Voyage for a specific Trading Company
Updated : 21/12/2021

Featured Articles

Featured Articles
Captaincy - Players are unable to access their captained ships
Updated : 25/04/2024
Some players cannot access their Guild information via Pirate Log
Updated : 25/04/2024
Error 'Guilds unavailable right now' when trying to access the Guilds menu
Updated : 25/04/2024
Matchmaking – Open Crew sessions have been temporarily disabled
Updated : 25/04/2024
PlayStation®5 - Store is currently unavailable
Updated : 24/04/2024
How to report a player through the PlayStation™Network
Updated : 24/04/2024
PlayStation®5 – Sending / Receiving game invites
Updated : 24/04/2024
Crossplay and player matchmaking preferences
Updated : 24/04/2024
Platform Exclusive Items
Updated : 24/04/2024
Syncing PlayStation®5 Trophies with other platforms
Updated : 24/04/2024
Creating an Xbox account and checking account progress
Updated : 24/04/2024
Comodo Antivirus - "Easy Anti-Cheat is not installed" message and allow listing
Updated : 15/04/2024
PlayStation®5: Microsoft Account Linking
Updated : 24/04/2024
PlayStation®5 closed beta rewards
Updated : 24/04/2024
Troubleshooting crashes or performance issues on PlayStation®5
Updated : 11/04/2024
I linked the wrong Microsoft account to my PlayStation™Network account
Updated : 24/04/2024
List of regions and their associated countries on PlayStation®5
Updated : 03/04/2024
Steam - "Launch Error: Easy Anti-Cheat is not installed"
Updated : 14/03/2024
PC - How to change the version of Direct3D following the February update
Updated : 19/02/2024
Players are unable to launch Sea of Thieves on an External HDD (Xbox Series S/X)
Updated : 12/03/2024
Players are unable to update the Microsoft Store version of Sea of Thieves (PC)
Updated : 19/02/2024
I have previously completed The Legend of Monkey Island Tall Tales, but did not get the cosmetics.
Updated : 30/11/2023
How to redeem perks from Game Pass Ultimate
Updated : 13/07/2023
Captain's Logbooks content appears blurry / washed out
Updated : 12/04/2023
Steam - Accessing wallpapers/soundtrack included in Sea of Thieves: Deluxe Edition
Updated : 15/03/2023
Ancient Coin/PlayStation™Store Purchases not applying to players on PlayStation®5
Updated : 25/04/2024
Accessibility – Some areas of the game are not being narrated correctly when using the PlayStation®5 screen reader
Updated : 25/04/2024
Ship’s Log – Players receiving the "Something Went Wrong, The Ship's Log can't be shown right now. Try again shortly" error when attempting to view the log
Updated : 25/04/2024
Matchmaking – Some players may experience longer than usual waiting times when in the tunnels
Updated : 25/04/2024
Merchants – Purchasing several items in quick succession can result in being blocked from further items
Updated : 25/04/2024